The Colorado Automobile Dealers Association is not a consumer help agency. However, members of the CADA Management and Staff are often available to explain Colorado Motor Vehicle Industry License Law and Regulations to purchasers of cars and trucks. In some cases, staff may choose to assist a consumer in mediating a problem with a member dealer. In most cases, the staff member will direct consumer complaints to the proper authority; either the Colorado Attorney General, the Colorado Motor Vehicle Dealer Board, and/or the Better Business Bureau.

• poor communication between customers and dealers
• major misunderstandings by customers of their obligations

Few complaints involve fraud. It is important that the consumer give careful consideration to their purchase decision and understand what the obligations and rights. If you have questions about purchasing a motor vehicle from a licensed automobile dealer in Colorado, please read our Frequently Asked Consumer Questions before calling CADA or the regulatory authorities listed above.